Solution
WhatsApp & Chat Sales Agent
Your customers already message you on WhatsApp and website chat — often outside office hours. A custom chat sales agent replies instantly, knows your products and pricing rules, and moves each conversation towards a sale or a booked call.
What it does
Built around your process
- Natural conversations on WhatsApp Business API and your website chat
- Answers from your catalogue, price lists, policies and FAQs
- Sends brochures, images, location pins and payment links
- Captures name, need and contact details into your CRM
- Books meetings or site visits into your calendar
- Smooth hand-off to a human agent with chat history
Where businesses use it
Common use cases
- Product enquiries and order taking for D2C brands
- Course and admission enquiries for institutes
- Site-visit booking for real-estate projects
- After-hours enquiry handling for service businesses
Typical integrations
- WhatsApp Business API
- Website chat widget
- Shopify
- WooCommerce
- Google Calendar
- HubSpot
How we build it
Live in weeks, improving every month
- 01 Discover
Map your funnel
We study how leads reach you, where they drop off and what your best salespeople say.
- 02 Design
Blueprint the agent
A written plan of conversations, hand-offs, integrations and success metrics that you approve.
- 03 Build
Build & integrate
We connect it to your CRM, WhatsApp, email and calendar, then test it on real scenarios.
- 04 Evolve
Improve every month
We review conversations, tune prompts and move you to newer AI models as they launch.
FAQ
WhatsApp & Chat Sales Agent questions
Do I need the WhatsApp Business API?
For automation at scale, yes. We help you set it up through an official provider and connect it to your agent.
Can it send broadcast campaigns?
Yes, within WhatsApp's template and opt-in rules, and it can follow up automatically with people who reply.
What happens when it doesn't know an answer?
It says so politely, collects the question and alerts your team, so nothing is made up.
Combine with other agents
AI SDR & Lead Qualification
Engages every inbound lead within minutes, asks your qualifying questions and routes hot prospects to sales.
Learn moreAI Voice Calling Agent
Calls new leads within seconds, follows up on quotes and books appointments with a natural-sounding voice.
Learn moreEmail Outreach & Follow-up
Personalised outbound and nurture sequences that research each prospect and stop the moment they reply.
Learn moreSee a WhatsApp & Chat Sales Agent built for your business
Book a free demo. We'll walk through how it would work with your leads, channels and CRM.